Services

Our Support Philosophy

We all know that when choosing any supplier two key factors are ‘delivery’ and ‘cost’, but when it comes to IT Support, is it really that simple? More and more reliance is placed on a company’s IT infrastructure, and IT related problems can be very costly. We at Crocodile Systems understand this and aim not just to be a supplier, but be an extension to your company. One way in which we achieve this is to understand your business needs prior to proposing a support package, thus ensuring you get what you need, and only what you need, cost effectively.

Although each package will vary, three main models exist:

Adhoc or "Pay as you Go" Support



Fixed Price Contract



Ticket Based